Everything you might want to know.

No. FMC SiteLogic runs entirely in the browser on our secure cloud. Sign up, log in and start working — nothing to download or configure.

Yes. Every new workspace gets a full-feature 7-day trial with no credit card required. You can explore every module using our built-in demo dataset.

Most workspaces are live inside a day. Sign up in 30 seconds, either explore the demo data or wipe it and CSV-import suppliers, items and projects. You can raise your first PO the same afternoon.

Yes. Cancellation is one click in Admin → Billing and takes effect at the end of the current billing period. Your data remains accessible for export throughout.

Business and Enterprise plans include a guided onboarding call. Starter and Team customers can book a paid onboarding session or use our detailed self-serve guides.

Per user, per month, billed monthly or annually: Starter £19, Team £39, Business £69, Enterprise from £95 (custom quote, minimum 10 seats). See the pricing page for included seat ranges and feature comparison.

Enterprise starts at 10 seats and is quoted from £95 per user per month. It adds SSO (SAML / OIDC), unlimited companies, a dedicated success manager, optional self-hosted deployment and a 99.9% uptime SLA.

Yes — upgrade instantly at any time; downgrades take effect at the next renewal. No lock-in, no re-implementation fees.

Prices are exclusive of VAT. UK VAT is applied at checkout where applicable; reverse-charge rules are honoured for valid EU business VAT numbers.

Yes — paying annually saves roughly 17–20% off the monthly rate on Starter, Team and Business plans.

You'll see a banner reminding you to pick a plan. Your data is safe — you won't lose anything. If you don't subscribe, your workspace becomes read-only until you do.

Monthly plans are non-refundable but cancellable any time. Annual plans are refundable pro-rata within the first 30 days.

Yes. Suppliers, customers, items, projects and opening stock all import from CSV using our downloadable templates. Business and Enterprise plans include migration support.

Every list view exports to CSV or Excel. POs, invoices, quotes and requisitions render as branded PDFs. Full workspace backups (JSON) are available on Business and Enterprise.

Always. You retain full ownership of your data. One-click CSV/Excel exports of every table are available on every plan.

Yes. Our team has migrated customers from spreadsheets, Sage, QuickBooks, Xero and legacy construction ERPs. Contact us for a scoped migration quote.

Yes. Multi-company workspaces (from the Business plan — up to 3 companies, unlimited on Enterprise) let a single user switch between entities instantly, with per-company roles, currency, tax rules and reporting.

Built-in roles cover Owner, Admin, Buyer, Site Manager, Accounts and Read-only. Business and Enterprise plans allow fully custom roles with granular per-module permissions.

Read-only approvers count as full seats, but you can share PDF quotes and POs with unlimited external suppliers and customers via secure links at no extra cost.

SAML / OIDC SSO with Google Workspace, Microsoft Entra and Okta is available on the Enterprise plan.

Every workspace is isolated at the database level with row-level security (RLS) enforced on every query. All data is encrypted at rest (AES-256) and in transit (TLS 1.3), with daily off-site backups.

Data is stored in EU or UK regions by default (customer choice at signup). US regions are available on request for Enterprise customers.

Yes. We are a GDPR data processor, we sign DPAs with all customers on request, and we provide subject-access-request tooling directly in the admin panel.

We follow the SOC 2 and ISO 27001 control frameworks. Formal audit reports are on the roadmap and available to Enterprise customers under NDA.

99.9% monthly uptime SLA on Business and Enterprise plans, with credit-back if we miss it. Real-time status is published on our status page.

Attach an item to a project on-hire, set a weekly rate, and SiteLogic auto-generates the weekly hire charges — linked back to the originating PO and rolling straight into project cost. No other SMB ERP does this.

Yes. Every item can hold multiple barcodes (UPC / EAN / CODE128 / QR) with one marked as primary. Any USB or Bluetooth scanner works, and the mobile view is optimised for phone cameras.

Every PO line, GRN, invoice and plant-hire charge tags to a project (and optionally a unit). Commitments and actuals roll up in real time so you see margin variance the day it happens.

Yes. Site teams create requisitions from the mobile view against a contract catalogue. Buyers review them centrally and convert approved lines into purchase orders — no auto-generation, so nothing slips.

Yes — subcontractor bills tag to projects and produce CIS deduction and monthly return reports for HMRC on Business and Enterprise plans.

UK-based email support Mon–Fri 09:00–18:00. Business plans get a priority queue; Enterprise plans get a dedicated CSM and 24/7 P1 phone support.

Starter / Team: within one business day. Business: within 4 business hours. Enterprise: within 1 hour for critical issues.

Yes. Roadmap and changelog are visible from inside the app — every customer can upvote and comment on requests.